Privacy Policy

This Privacy Policy (“Policy”) describes how Webinars AI, Inc. (“Webinars AI,” “we,” “us,” or “our”), located at 340 Pine Street, Suite 800, San Francisco, CA 94104, collects, uses, discloses, and safeguards information about you when you visit our website at webinars.ai (the “Site”), register for or attend a webinar, purchase a product, or otherwise interact with us (collectively, the “Services”).

Please read this Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not access or use our Services.

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Overview

Webinars AI is an educational platform offering live and recorded webinars focused on AI automation for business owners, marketers, and agency operators. In the course of providing these Services, we collect certain personal information. We treat your information with respect and do not sell it to third parties for their own marketing purposes.

Your trust matters to us. We will always be transparent about what we collect, why we collect it, and how you can control it.

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Information We Collect

Information You Provide Directly

We collect information you provide when you:

• Register for a webinar or create an account (name, email address, billing address)
• Make a purchase (payment card details — processed by our payment processor, not stored by us)
• Submit a form, survey, or quiz on our Site
• Participate in a live webinar (chat messages, Q&A submissions, poll responses)
• Contact our support team (name, email, content of your message)
• Subscribe to our email newsletter or marketing communications
• Refer a friend using our referral programme

Information Collected Automatically

When you visit our Site or use our Services, we automatically collect certain technical and usage data, including:

• Log data — IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and date/time of visits
• Device data — device type, screen resolution, and hardware model
• Usage data — clicks, scrolls, feature interactions, and navigation paths through our Site
• Location data — approximate geographic location inferred from your IP address (city/country level only)

Information from Third Parties

We may receive information about you from third-party sources, such as:

• Payment processors (e.g., Stripe, PayPal) who confirm transaction status
• Webinar hosting platforms (e.g., Zoom) which provide attendance and engagement data
• Analytics providers (e.g., Google Analytics) that aggregate usage statistics
• Social media platforms if you interact with our ads or content
• Referral partners who share your contact information in connection with a referral

Information We Do Not Collect

We do not knowingly collect:

• Government-issued identification numbers (Social Security numbers, passport numbers)
• Sensitive personal data such as health, religious, or political information
• Full payment card numbers (these are handled entirely by our PCI-compliant payment processor)

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How We Use Your Information

We use the information we collect for the following purposes:

1. Providing the Services — processing registrations, sending webinar access links, delivering purchased products and bonuses, and providing customer support.
2. Communications — sending transactional emails (confirmations, invoices, reminders), marketing emails about future events and products (with your consent where required), and system notifications.
3. Personalisation — tailoring content, recommendations, and offers to your interests and past activity.
4. Analytics and Improvement — understanding how our Site and Services are used so we can fix bugs, improve performance, and develop new features.
5. Payment Processing — verifying transactions, preventing fraud, and complying with financial regulations.
6. Legal Compliance — meeting our obligations under applicable law, responding to lawful requests from public authorities, and enforcing our Terms of Service.
7. Referral Programme — tracking referrals and crediting your account when a referred user makes a purchase.
8. Safety and Security — detecting and preventing fraudulent, abusive, or unauthorised use of our Services.

We will not use your personal information for purposes materially different from those described above without first obtaining your consent or, where applicable, providing you with notice and an opt-out opportunity.

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Legal Basis for Processing

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:

Processing Activity	Legal Basis
Fulfilling a webinar registration or purchase	Contract performance (Art. 6(1)(b) GDPR)
Sending marketing emails to existing customers	Legitimate interests (Art. 6(1)(f) GDPR)
Sending marketing emails to new contacts	Consent (Art. 6(1)(a) GDPR)
Analytics and Site improvement	Legitimate interests (Art. 6(1)(f) GDPR)
Compliance with legal obligations	Legal obligation (Art. 6(1)(c) GDPR)
Fraud prevention and security	Legitimate interests (Art. 6(1)(f) GDPR)

Where we rely on legitimate interests, we have balanced those interests against your rights and concluded they are not overridden by your privacy interests. You may object to processing based on legitimate interests at any time (see Section 8).

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Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

Service Providers (Processors)

We engage trusted third-party companies to help us deliver our Services. These providers have access to your personal information only to perform tasks on our behalf and are contractually required to protect it. Our key service providers include:

• Stripe & PayPal — payment processing
• Zoom Video Communications — webinar hosting
• Mailchimp / ActiveCampaign — email marketing and automation
• Google Analytics & Google Tag Manager — website analytics
• HubSpot — CRM and sales pipeline
• Cloudflare — CDN, DDoS protection, and performance
• Amazon Web Services (AWS) — cloud infrastructure and data storage
• Intercom — live chat and customer support

Business Transfers

If Webinars AI undergoes a merger, acquisition, reorganisation, or sale of all or substantially all of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, or government request
• Protect and defend the rights or property of Webinars AI
• Prevent or investigate possible wrongdoing in connection with our Services
• Protect the personal safety of users or the public

Aggregated and Anonymised Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.

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Cookies and Tracking

We use cookies and similar tracking technologies (pixel tags, web beacons, local storage) to operate our Site, remember your preferences, and understand how you use our Services.

Types of Cookies We Use

Strictly Necessary Cookies

Required for the Site to function. They enable core features like session management, security, and access to registered areas. These cannot be disabled.

Functional Cookies

Remember your preferences (language, timezone, dark mode) to personalise your experience.

Analytics Cookies

Help us understand how visitors interact with our Site (page views, bounce rate, traffic sources). We use Google Analytics with IP anonymisation enabled.

Marketing & Targeting Cookies

Used to deliver relevant advertisements and track campaign performance across platforms (e.g., Meta Pixel, Google Ads conversion tracking).

Managing Cookies

You can control cookies through our Cookie Preference Centre (accessible via the cookie banner on your first visit) or through your browser settings. Please note that disabling certain cookies may affect Site functionality. For more information, see our Cookie Policy.

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Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.

• Account and purchase data — retained for 7 years after the date of your last transaction (for tax and legal compliance)
• Webinar attendance records — retained for 3 years
• Marketing consent records — retained for 5 years from the date of consent
• Support correspondence — retained for 2 years after the ticket is closed
• Analytics data — retained in aggregated form for up to 26 months (Google Analytics default)
• Deleted account data — purged from all active systems within 90 days of a verified deletion request, subject to legal hold exceptions

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Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — ask us to correct inaccurate or incomplete data
• Right to Erasure (“Right to be Forgotten”) — request deletion of your personal data, subject to legal retention obligations
• Right to Restrict Processing — ask us to limit how we use your data while a dispute is resolved
• Right to Data Portability — receive your data in a structured, machine-readable format
• Right to Object — object to processing based on legitimate interests or for direct marketing purposes
• Rights Related to Automated Decision-Making — request human review of any significant decision made solely by automated means
• Right to Withdraw Consent — withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us using the details in Section 15. We will respond to verified requests within 30 days (or 45 days where permitted by law). We may ask you to verify your identity before processing your request.

If you are located in the EEA or UK, you also have the right to lodge a complaint with your local supervisory authority (e.g., the ICO in the UK, the CNIL in France).

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California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you additional rights:

Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers (name, email address, IP address)
• Commercial information (purchase history, product interests)
• Internet or electronic network activity (browsing behaviour on our Site)
• Geolocation data (city/country level)
• Inferences drawn to create a profile about preferences

Your CCPA Rights

• Right to Know — the categories and specific pieces of personal information we have collected about you
• Right to Delete — request deletion of personal information we have collected, subject to certain exceptions
• Right to Correct — request correction of inaccurate personal information
• Right to Opt-Out of Sale or Sharing — we do not sell personal information; however, certain cookie-based advertising may constitute “sharing” under the CPRA. See our CCPA / Do Not Sell page to opt out.
• Right to Limit Use of Sensitive Personal Information — we do not collect sensitive personal information as defined by the CPRA
• Non-Discrimination — we will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, email privacy@webinars.ai with the subject line “CCPA Rights Request” or use the link on our CCPA page. We will verify your identity and respond within 45 days.

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International Transfers

Webinars AI is based in the United States. If you access our Services from outside the US, your personal information will be transferred to and processed in the United States, which may have different data protection laws than your country.

For transfers from the EEA, UK, or Switzerland to the US, we rely on the following safeguards:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• UK Addendum to the SCCs (for transfers from the UK)
• Adequacy decisions where applicable

By using our Services, you consent to such transfers. You may request a copy of the relevant transfer mechanisms by contacting us at the address in Section 15.

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Children’s Privacy

Our Services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If we learn that we have inadvertently collected personal information from a child under 18, we will promptly delete it.

If you believe we may have collected information from a child under 18, please contact us immediately at privacy@webinars.ai.

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Third-Party Links

Our Site may contain links to third-party websites, services, or social media platforms (e.g., LinkedIn, X/Twitter, YouTube). These third-party services have their own privacy policies, and we have no responsibility for their practices. We encourage you to review the privacy policies of any third-party service you access through our Site.

Our embedding of Zoom for webinars means that your use of the webinar platform is also subject to Zoom’s Privacy Policy.

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Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction, including:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• PCI-DSS Level 1 compliant payment processing (via Stripe)
• Regular security audits and penetration testing
• Role-based access controls and multi-factor authentication for staff
• SOC 2 Type II certified cloud infrastructure (AWS)

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant supervisory authorities as required by law.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other business reasons. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page
• Send an email notification to registered users at the email address on file
• Display a prominent banner on the Site for 30 days after the change

Your continued use of our Services after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must stop using our Services and may request deletion of your account.

We encourage you to review this Policy periodically. Previous versions are available on request.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:

We will acknowledge receipt of your enquiry within 2 business days and aim to fully resolve it within 30 days.

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This Privacy Policy was drafted in accordance with the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA) as amended by the CPRA, and other applicable privacy laws. This document does not constitute legal advice. For legal advice specific to your situation, please consult a qualified attorney.